Contact Us

Have a question or need help? We're here to assist you. Reach out and we'll get back to you as soon as possible.

Send us a message

Fill out the form below and we'll respond within 24 hours during business days.

Email Support

For general inquiries and support questions:

support@syncflies.com

Report a Bug

Found a bug or technical issue? Let us know:

bugs@syncflies.com

Sales Inquiries

Interested in enterprise plans or partnerships?

sales@syncflies.com

Need Help?

Check our documentation or sign in to access support from your dashboard.

Go to Dashboard

Frequently Asked Questions

How quickly do you respond?

We aim to respond to all inquiries within 24 hours during business days (Monday-Friday). For urgent issues, please mark your subject line with "URGENT".

Do you offer phone support?

Currently, we provide email-based support for all plans. Enterprise customers have access to priority support with dedicated account managers.

What about technical issues?

For technical problems or bugs, email bugs@syncflies.com with details about the issue, including error messages and steps to reproduce. Screenshots are helpful!

Can I schedule a demo?

Yes! Contact sales@syncflies.com to schedule a personalized demo. We'll walk you through the platform and answer any questions about your specific use case.

How do I delete my account?

You can delete your account anytime from your Dashboard Settings. If you need assistance, contact support@syncflies.com and we'll help you through the process.

Do you offer refunds?

We handle refund requests on a case-by-case basis. Contact support@syncflies.com with your account details and reason for the refund request.

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

We typically respond to emails received outside business hours on the next business day.